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Contact Email: support@dazys.shop
Thank you for shopping with Dazys! We strive to provide you with the best shipping experience possible. Please review our shipping policy below.
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- During peak seasons or holidays, processing times may be slightly extended. We will notify you of any delays.
Shipping Rates & Delivery
- Domestic Shipping (within the USA):
- We offer free standard shipping on all orders.
- Estimated delivery time: 5-7 business days.
- International Shipping:
- Shipping rates are calculated at checkout based on your location and the weight of your order.
- Estimated delivery time: 10-15 business days.
Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order’s status.
Shipping Carriers
- We partner with reliable carriers such as USPS, UPS, and FedEx to ensure timely delivery of your orders.
Shipping Restrictions
- We currently do not ship to P.O. boxes or APO/FPO addresses.
- Some international locations may have restrictions due to local customs regulations. Please check with your local authorities for any shipping restrictions in your area.
Damaged or Lost Items
- We take great care in packaging your flowers and vases to prevent damage. If your order arrives damaged, please contact us within 48 hours of receiving the package with photos of the damaged items.
- If your package is lost in transit, please contact us as soon as possible, and we will work with the carrier to resolve the issue.
Customs, Duties, and Taxes (International Orders)
- International customers are responsible for any customs fees, duties, or taxes that may apply. These charges are not included in the product price or shipping cost.
Returns and Exchanges
- Please refer to our Return Policy for details on returns and exchanges.
We appreciate your business and are here to assist you with any shipping-related inquiries. Please feel free to reach out to us at support@dazys.shop.